French speaking Customer Service Associate

Eastbourne

Ref: 8144FCS

Company Profile

A well-established UK manufacturer and distributor in the home improvement sector.

Responsibilities

French speaking Customer Service Associate
Salary: up to £27,000 per annum
Location: Eastbourne
Ref: 8144FCS

Main duties:
To provide excellent customer service and administrative support.

The Role:
– To respond to customer enquiries and resolve issues in a timely manner
– To follow up on orders and ensure delivery status is updated regularly
– To manage and resolve any delays with deliveries including import/export documentation
– To advise customers on product suitability
– To support the e-commerce department on translation of the French website
– To monitor customer feedback and provide suitable suggestions for improvement

Candidate's Profile

– Fluent in French (written and spoken) – Essential
– Previous experience in customer service – Desirable
– Proactive, confident and dynamic personality
– Excellent communication skills and a team player
– IT literate

Salary

Up to £27,000 per annum plus benefits

Status

Live


Salary

Up to £27,000


Reference

8144FCS


Location

Eastbourne


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