A well-established provider in the scientific field.

French speaking Customer Service Associate
Salary: Competitive
Location: Rosyth
Hybrid working
Ref: 8233FC

Main duties:
To provide excellent customer service and administrative support.

The Role:
– To respond to customer enquiries and resolve issues in a timely manner
– To follow up on orders and ensure delivery status is updated regularly
– To advise customers on product suitability
– To complete necessary administration and keep the customer records up to date
– To liaise with Servicing department to schedule installation of product and servicing
– To monitor customer feedback and provide suitable suggestions for improvement

– Fluent in French (written and spoken) – Essential
– Previous experience in customer service – Essential
– Proactive, confident and dynamic personality
– Excellent communication skills and a team player
– IT literate

Competitive