French speaking Customer Service Associate

Rosyth

Ref: 8125FCS

Company Profile

Our client is a well-established provider in the scientific field.

Responsibilities

French speaking Customer Service Associate
Salary: up to £30,000 p.a. + Benefits
Location: Rosyth, Scotland

At commutable distance from: Edinburgh, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland
Ref: 8125FCS

*** Hybrid working pattern 3 days WFH ***
*** Monday – Friday ***

Main duties:
To provide excellent customer service and administrative support.

The Role:
– To respond to customer enquiries and resolve issues in a timely manner
– To follow up on orders and ensure delivery status is updated regularly
– To advise customers on product suitability
– To complete necessary administration and keep the customer records up to date
– To liaise with Servicing department to schedule installation of product and servicing
– To monitor customer feedback and provide suitable suggestions for improvement

Candidate's Profile

– Fluent in French (written and spoken) – Essential
– Previous experience in customer service – Essential
– Proactive, confident and dynamic personality
– Excellent communication skills and a team player
– IT literate

Salary

Up to £30,000 p.a. + Benefits

Status

Closed


Salary

Up to 30,000 p.a.


Reference

8125FCS


Location

Rosyth


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