French speaking Customer Service Associate

Scotland

Ref: 8109FCS

Company Profile

Our client is a well-established provider in the scientific field.

Responsibilities

French speaking Customer Service Associate
Salary: up to £30,000 p.a. + Benefits
Location: Scotland
Ref: 8109FCS


*** Hybrid working pattern 3 days WFH ***
*** Monday – Friday ***


Main duties:
To provide excellent customer service and administrative support.


The Role:
- To respond to customer enquiries and resolve issues in a timely manner
- To follow up on orders and ensure delivery status is updated regularly
- To advise customers on product suitability
- To complete necessary administration and keep the customer records up to date
- To liaise with Servicing department to schedule installation of product and servicing
- To monitor customer feedback and provide suitable suggestions for improvement

Candidate's Profile

- Fluent in French (written and spoken) - Essential
- Previous experience in customer service - Essential
- Proactive, confident and dynamic personality
- Excellent communication skills and a team player
- IT literate

Salary

Up to £30,000 p.a. + Benefits

Keywords

Customer Service, Customer Support, Customer Advisor, Administration, Customer Relations, Queries, Office Administration, Problem solving, Inbound calls, Logistics, Supply Chain, Sales Support, Operations, French

Status

Closed


Salary

Up to 30,000 p.a.


Reference

8109FCS


Location

Scotland


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