Bilingual and Multilingual Job Vacancies

  • View Shortlist
  • Back to Vacancies
French speaking Customer Service Executive
Staffordshire £19,000 - £20,000 pa
Status Date Added Reference

Filled 29/05/2020 306CSF
Company Profile:

Our client is a well-established and fast-growing manufacturing company with international operations

Responsibilities:

French speaking Customer Service Executive
Customer Services, Sales Administration, Customer Relationship management, Customer Care, Invoicing, Pricing, Order Processing, Coordination, Quotation, Documentation, Logistics, (CRM) systems,  Order processing, Support, Sales admin, French, West Midlands
Salary: £19,000 - £20,000 p.a.+ bonus + career progression (salary up to £24,000 + bonus)
Location: Staffordshire
Ref: 306CSF

*** Also suitable for Entry / Graduate Level with Customer Service experiences in
       B2B ***

*** Excellent career progression within the company - Customer Support
       Executive / Team Leader ***


Main duties:
To provide excellent customer service and order processing support for clients

The Role:
- Responsible for all customer inquiries to provide support via mail and telephone
- Maintaining strong relationships with customers and third parties
- To support sales teams with quotations for existing customers
- To respond general queries and provide information on existing orders
- To communicate actively with Sales Team, Supply Chain and Financial departments
- Checking product availability and inform clients and schedule the delivery
- Handling customer complaints politely and efficiently 

Candidate's Profile:

- Fluent English (both written and spoken)
- Must be Fluent in French to mother tongue standard
- Previous experience within Customer Services in B2B a strong advantage
- High level of commercial awareness
- Computer literate, CRM or ERP system knowledge
- Excellent communication and problem solving skills
- A dynamic personality and a team player
- Ideally car owner or lives at commutable distance from Stafford

Salary:

 £19,000 - £20,000 p.a.+ bonus + career progression (salary up to £24,000 + bonus)