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French speaking Customer Service representative
Manchester up to £22k p.a. DOE
Status Date Added Reference

Filled 30/10/2017 DD11
Company Profile:

Our client is a well- established Manufacturer with a global presence

Responsibilities:

French speaking Customer Service representative
French, International, Sales Support, Customer service, Sales, e-commerce, Co-ordinator, Greater Manchester, Lancashire
Salary: up to £22k p.a. DOE + benefits
Location: Manchester, Greater Manchester

Ref: DD11


Main Duties:
To be responsible for providing first class level Customer Service and delivering customer focused tailor made solutions at all times


The Role:
- To answer calls mainly from UK based customers
- Answer calls from French customers when required
- Deal with customer complaints in a friendly and effective manner
- Maintain the customer database
- Process orders
- Liaise with other internal departments when necessary
- Translation & general administration duties
- To answer enqueries received via email


 

Candidate's Profile:

- Must speak English up to a mother tongue standard
- Fluent in French is essential
- Strong previous Customer Service Experience is Essential
- Excellent communication & interpersonal skills
- Ability to work under pressure and to deadlines
- Team player, excel in building cooperation
- Confident, proactive & dynamic
- Computer literate

Salary:

up to £22k p.a. depending on experience  + Benefits (pension scheme, free onsite parking, 24 day holidays a year raising to 25 days after 1 year of service)