Bilingual and Multilingual Job Vacancies

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French Speaking Customer Service
Devon up to £17,000 pa
Status Date Added Reference

Filled 25/10/2017 318FCS
Company Profile:

Our client is fast growing retailing company based in Devon.

Responsibilities:

French Speaking Customer Service
Customer Service, Customer Care, Fluent in French, Account Management, Quotations, Sales, Customer Support, Logistics, Sales Administration, Sales Administrator, Paignton, Devon
Salary: up to £17,000 pa + Benefits
Location: Devon

Ref: 318FCS

Main duties:
To translate all product descriptions and content on company website and also to assist with French and English customer enquiries ensuring overall customer satisfaction.

The Role:
•    To assist the Customer Service Manager and the Customer Service team
•    To deal with customers queries over the phone, email, web
•    To handle customers enquiries
•    To process customer orders, returns and exchanges
•    To provide customers with pricing and delivery information as required
•    To update the customers details accurately
•    To handle customers complaints and resolve the issues in an effective and polite
     manner
•    To assist other departments when required


Candidate's Profile:

•    Fluent in English and French (Written and Spoken)
•    Previous Customer Service experience (ideally in retail or webshop
      company)

•    Excellent communication skills
•    Familiar with online sales site (eBay, Amazon) - advantage
•    Proactive, confident and dynamic personality
•    Quick learner and have positive attitude
•    Computer literate (Microsoft Office)

Salary:

up to £17,000 pa + Benefits