Bilingual and Multilingual Job Vacancies

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French Speaking Customer Service
Devon up to £17,000 pa
Status Date Added Reference

Filled 25/10/2017 318FCS
Company Profile:

Our client is fast growing retailing company based in Devon.


French Speaking Customer Service
Customer Service, Customer Care, Fluent in French, Account Management, Quotations, Sales, Customer Support, Logistics, Sales Administration, Sales Administrator, Paignton, Devon
Salary: up to £17,000 pa + Benefits
Location: Devon

Ref: 318FCS

Main duties:
To translate all product descriptions and content on company website and also to assist with French and English customer enquiries ensuring overall customer satisfaction.

The Role:
•    To assist the Customer Service Manager and the Customer Service team
•    To deal with customers queries over the phone, email, web
•    To handle customers enquiries
•    To process customer orders, returns and exchanges
•    To provide customers with pricing and delivery information as required
•    To update the customers details accurately
•    To handle customers complaints and resolve the issues in an effective and polite
•    To assist other departments when required

Candidate's Profile:

•    Fluent in English and French (Written and Spoken)
•    Previous Customer Service experience (ideally in retail or webshop

•    Excellent communication skills
•    Familiar with online sales site (eBay, Amazon) - advantage
•    Proactive, confident and dynamic personality
•    Quick learner and have positive attitude
•    Computer literate (Microsoft Office)


up to £17,000 pa + Benefits