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French Speaking Customer Service
Cambridge Up to £25k pa
Status Date Added Reference

Vacant 22/04/2019 221F
Company Profile:

Our client is a well-established UK manufacturer & fast-growing onto the European market.

Responsibilities:

French Speaking Customer Service
Customer Service, Customer Care, Customer Support, Administration, Sales Coordination, Technical,
Fluent in French
Salary: Up to £25k pa depending on experience + Bonus + Pension + other generous attractive benefits.
Location: Cambridge, Cambridgeshire
At commutable distance from Cambridge, Royston, St Neots, Huntingdon, Dry Drayton, Bishop's Stortford, Bedford, Hitchin, Luton, Newmarket, Peterborough, Ely, Bury St Edmunds, Cambridgeshire, Bedfordshire.
REF: 221F
*** EXCELLENT CAREER OPPORTUNITY ***
*** Opened to recent graduate too ***
*** Immediate Start ***
*** Car owner is desirable due to location ***

Main duties:
To act as first point of contact for the German Market and to be part of an excellent international team.

The Role:
•    To provide excellent customer support to French speaking customers via telephone, emails and online system
•    To support individual customers to troubleshoot and solve their issues
•    To provide excellent customer service on Social Medias platforms
•    To liaise with an external delivery provider to ensure smooth delivery progress
•    To support general Customer Service administration
•    To gain clients feedback in order to improve overall client’s experience

Candidate's Profile:

•    Fluent in English and French is essential (written and spoken)
•    A confident communicator
•    Experience or interest in connected products (Smartphones, Apps etc … )
•    Able to work as part of a team as well as to take initiatives
•    Proactive, confident and dynamic personality
•    IT literate
•    Car owner ideally


 

Salary:

Up to £25k pa depending on experience + Bonus + Pension + other generous attractive benefits.