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French Speaking Customer Service
Edenfield £Negotiable + Excellent Benefits
Status Date Added Reference

Vacant 16/08/2019 379FCS
Company Profile:

Our client is a dynamic International manufacturing company.

Responsibilities:

French Speaking Customer Service
Export, Customer Service, Customer Support, Inside Sales, B2B, Quotation, Order processing, Transport, Freight, Shipping, Logistics, ERP, Invoicing, Telephone, Reports, Planner, Coordination, Administration, Fluent in French.
Based in: Edenfield, Lancashire
At commutable distance by car from Accrington, Bolton, Bury, Burnley, Blackburn, Lancashire, Littleborough, Preston, Rochdale, Rossendale, M66, M65, A56
Salary: £Negotiable + Excellent Benefits
Ref: 379FCS

*** Excellent Job Opportunity within an International Company ***
** Ideally car/bike owner due to location or living locally **

Main duties:
To work closely with Sales Team to provide excellent level of customer service and to liaise between customers, distributors a logistic providers.

The Role:
- To process the orders in the system
- To liaise with other departments regarding product availability
- To check the stock and packaging requirements also arrange shipment
- To inform the customers if the product is not available and give an update regarding the
  delay
- To book transportation and supply relevant paperwork, prepare legal documents for
  shipment
- To develop/maintain relationships with key customers and ensure maximum customer
  satisfaction
- To resolve customer complaints

To fulfil the needs of their clients within Europe with all aspects of the business: Customer Services, Inside Sales Administration, Logistics and Customer Account Management.




Candidate's Profile:

- Fluent in English and French (Written & Spoken)
- Previous experience in a similar Export / Logistics / Sales Coordination
- Excellent planning and organisation skills
- Ability to deal with high volume of inquiries

Salary:

£Negotiable + Excellent Benefits