Bilingual and Multilingual Job Vacancies

  • View Shortlist
  • Back to Vacancies
French Speaking Customer Service
London cca. £21,000 pa
Status Date Added Reference

Filled 29/08/2019 5198F
Company Profile:

Our client is a dynamic International company

Responsibilities:

French Speaking Customer Service
Coordination, Administration, Customer service, Customer Care, Order processing, Dutch, Animals, Pets, Dogs
Based in: Central London

Salary: cca. £21,000 pa + Excellent Benefits
Ref: 5198F

*** Open to recent graduate as well ***
*** Full training will be provided ***
 
Main duties
To respond proactively to customer requirements and to ensure they receive high standard of service.

The Role
- To support UK and French speaking customers via email, social media, live chat and phone
- To resolve customer queries in relation to orders
- To assist new customers with their enquiries and setting up new accounts
- To process and complete administration of payments
- To assist other departments if required
- To develop/maintain positive relationships with customers

Candidate's Profile:

- Fluent in French (Written & Spoken) close to mother tongue standard
- Fluent in English (Written & spoken)
- Customer Service experience preferred (but not essential)
- Excellent communication skills / confident telephone manners
- Customer oriented, friendly and quick learner
- Computer literate

Salary:

cca. £21,000 pa + Excellent Benefits