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French Speaking Customer Service
Leeds up to £24,000 pa
Status Date Added Reference

Vacant 14/10/2019 956AF
Company Profile:

Our client is a well-established international company specialised on their field

Responsibilities:

French Speaking Customer Service
Fluent in French, Fluent in English, German speaking, Spanish speaking, Customer representative, Customer service, Customer care, Coordinator, Customer support, Administration, Sales, Client relationship, orders,
Salary: Up to £24,000 per annum
Location: Leeds
At commutable distance from Leeds, Harrogate, Bradford, York, Halifax, Wakefield, Castleford, Pontefract, Dewsbury, Headingley, Knottingley, Wetherby, Borough bridge, Thornton, Shipley, Selby, Roundhay, Horsforth, Crofton, North Yorkshire, West Yorkshire, South Yorkshire
Ref: 956AF

Main duties:
To provide an excellent customer support for French clients

The Role:
- To respond to Customers enquiries on a daily basis from French clients
- To provide a high standard of customer support
- To resolve issues over the phone and by emails
- To translate documentation in French and English
- To proceed to the orders and maintain a good administration
- To assist clients by giving advice on their needs
- To maintain and develop great customer relationships
- To maintain an accurate database
- To support and report to the sales team


Candidate's Profile:

- Fluent in French and English (written and spoken)
- Additional language such as German or Spanish (desirable)
- Strong capacity to communicate and maintain good relationship with clients
- Good telephone manner
- Organisation Skills
- Ability to generate a deep understanding of clients needs
- Active listener and client oriented
- Previous experience in customer service or telesales

Salary:

Up to £24,000 pa DOE + benefits