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French Speaking Customer Success Representative
Bracknell Up to £24,000 pa
Status Date Added Reference

Vacant 11/11/2019 804CS
Company Profile:

Our client is a well-established international company in the Healthcare industry.

Responsibilities:

French Speaking Customer Success Representative
Sales Coordinator, Sales Coordination, Customer service, Sales, Sales Support, Customer Care, Customer Support, Logistics, After Sales Support, Manufacturer, Fluent in French, French, Fluent in Dutch, Dutch, Fluent in German, German, Berkshire, Belgium, Belgique
Salary: up to £24,000 pa (DOE) + Benefits
Location: Bracknell, Berkshire
At commutable distance from Ascot, Aldershot, Basingstoke, Camberley, Farnborough, Farnham, Fleet, Frimley, Guildford, High Wycombe, Maidenhead, Reading, Richmond, Slough, Staines, Windsor, Woking, Wokingham, Berkshire, Buckinghamshire, Surrey, M3, M4 corridor 
Ref: 804CS

***Excellent opportunity to work within a fast growing company***
***Training will be provided***

Main Duties:
To provide excellent Client support and Pre/After Sales support on the French Speaking Market.

The Role:
- To handle Customers enquiries on a daily basis (phone, email)
- To maintain high level of customer service at all time
- To be in regular contact with both Consumers and Retailers
- To liaise with all departments within the company to answer accordingly to the enquiry
- To handle contract queries, after sales enquiries, complaints, products, returns, shipping
   issues,
- To maintain the customers' database up to date
- To manage the direct and trade orders
- To work closely with the Country Sales Manager (Customer meeting and promotional
   activities)


Candidate's Profile:

- Fluent in French (Written & Spoken) – ESSENTIAL
- Additional fluency in Dutch and/or German is desirable
- Previous experience in Customer Service/Sales Administration
- Positive attitude
- Excellent communication & interpersonal skills
- Confident, proactive & dynamic
- Computer literate (Excel, Outlook, PowerPoint…)

Salary:

up to £24,000 (DOE) + Company performance bonus+ Benefits (Pension Scheme + Employee discounts on products + on-site free-parking + free gym + kitchen facilities + coffee)