A growing company that supplies and supports professional services and equipment. They pride themselves on delivering excellent customer service, reliable solutions, and building strong relationships with our clients.

French speaking Customer Support
Location: Lincoln
Hybrid work 4 days a week in the office after training period
Salary: up to £28,000 per annum pro rata – Fixed Term Contract Maternity Cover
Ref: 5511F

Main duties:
You will deliver excellent customer service to the French market, ensuring clients receive timely support while contributing to smooth internal coordination and overall customer satisfaction.

The Role:
– Provide high-quality customer service to French-speaking customers via phone and email.
– Process enquiries, quotations, and orders accurately and efficiently
– Maintain and update customer information within the CRM system.
– Support Regional Account Managers with administrative and customer-related tasks.
– Proactively follow up on quotes, deliveries, and customer queries
– Coordinate with internal teams and external partners to ensure smooth order fulfilment and issue resolution.

– Fluent in French with a high professional standard of English
– A collaborative team player with a positive, can-do attitude
– Approachable and customer-focused
– Confident in building relationships and identifying commercial opportunities
– Highly organised multitasker who can work under pressure and meet deadlines.
– IT literate, with strong skills in Microsoft Office and CRM systems

Up to £28,000 per annum pro rata – Fixed Term Contract Maternity Cover