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French Speaking E-Commerce Administrator
Kent Competitive
Status Date Added Reference

Filled 05/03/2019 371FA
Company Profile:

 Our client is a well–established international manufacturing company, a worldwide business in the consumer products industry, with multiple well-known brands in various sectors.

Responsibilities:

French Speaking E-Commerce Administrator
Customer Service, Customer Care, Account Management, Quotations, Sales, Customer Support, Logistics, Sales Administration, Sales Administrator, Folkestone, Kent.
Salary: Competitive
Location: Kent

Ref: 371FA

*** Excellent Job Opportunity to work within a well-established International Company ***

Main duties:
To work closely with Sales Team to provide excellent level of customer service and to liaise between customers, distributors a logistic providers.

The Role:
•    To manage E-Commerce platforms (eBay, Amazon etc.)
•    To provide daily sales transactions and liaise with Supply Chain
•    To liaise with Supply Planning to ensure stock needed for orders
•    To deal with customers queries – live chat, email, web regarding order status, delivery dates and invoicing
•    To proceed with orders, invoicing, credits and debits
•    To receive and coordinate new customer accounts
•    To provide ADHOC reports as requested
•    To update the customers details accurately
•    To handle customers complaints and resolve the issues in an effective and polite manner


Candidate's Profile:

•    Fluent in English and French (Written and Spoken) - Essential
•    Previous Customer Service experience / Sales Coordination – Essential
•    Previous experience working with SAP – Advantage
•    Experience / Knowledge of data entry, sales process and shipping documentation - Advantage
•    Numerate, confident and accurate with figures
•    Strong attention to detail
•    Computer literate (Microsoft Office)
•    EDI / VMI experience is an advantage

Salary:

Competitive