Manchester
Ref: 160FR
High-quality manufacturer in the decor industry.
French Speaking Export Customer Service Advisor
Location: Manchester
Salary: Up to £28,000 depending on experience and language skills plus benefits (25 days holiday, Christmas shutdown, Staff discount, Early finish on Fridays, Gym membership etc.)
Ref: 160FR
Main duties:
To assist the Export Department and deliver excellent customer service to high-end customers.
The Role:
– Handle all queries received via email and website
– Answer calls from customers and Sales Managers in France
– Generate orders
– Liaise with other departments and showroom in Paris
– Assist colleagues/other departments in busy periods
– Administrative duties as required
– Fluent in French (both written and verbally)
– Fluency in additional European languages (ideal)
– Senior experience in customer service (ideally from prestige product/high end customers)
– Ability to work under pressure and to deadlines
– Team player and excel in building cooperation
– IT literate
Up to £28,000 depending on experience and language skills plus benefits (25 days holiday, Christmas shutdown, Staff discount, Early finish on Fridays, Gym membership etc.)