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French Speaking Export Sales Coordinator (Leisure)
Eastbourne £20,000 to £23,000 pa
Status Date Added Reference

Vacant 14/06/2019 405GG
Company Profile:

 Our client is a well-established international manufacturing company

Responsibilities:

French Speaking Export Sales Coordinator (Leisure)  
Customer service, French speaking customer service, Support Coordinator, Export Support, Sales coordination, Customer service, Inside sales support, Sales, Fluent French, Fluent Italian
Salary:  £20,000 to £23,000 pa
Location: Eastbourne, East Sussex
At commutable distance by car from: Brighton, West Sussex, Hastings, Newhaven, Lewes, Tunbridge Wells, Hailsham
Ref: 405GG

Main Duties:
To be responsible for providing high-quality level of customer service across Europe

The Role:
- To proactively deal with enquiries so that customer service standards are maximised.
- To assist the European Sales Manager with clients’ enquiries (telephone, email, process
  orders etc.).
- To deal with the European customer service side of the business.
- To prepare quotations and support sales information with pricing list.
- To contact customers regarding pricing and product enquiries.
- To keep all data up to date & accurate for follow up.
- To handle part of stock management & identify opportunities to increase order value &
  reduce stock.
- To maintain an accurate database of contact information, special pricing, discounts and
  terms.
- To identify incomplete orders and liaise with the other departments to inform the
  customers accordingly.
- To liaise with clients, distributors & other teams
- To process customer after sales complaints following company procedures.

Candidate's Profile:

- Fluent in English + French (Written & spoken)
- Previous Customer service experience desirable
- Team player
- Able to prioritise and multi-task, work on own initiative
- Good interpersonal skills, proactive & dynamic
- Computer literate

Salary:

 £20,000 to £23,000 pa