French Speaking Inside Sales and Customer Services

Telford

Ref: 3153F

Company Profile

Our client is a dynamic international manufacturing company.

Responsibilities

French Speaking Inside Sales and Customer Services
Based in: Telford, Shropshire
At commutable distance by car from Telford, Shifnal, Cosford, Albrighton, Newbridge, Wolverhampton, Essington, Cannock, Stafford, Newport, Meretown, Upton Magna, Shrewsbury, Bridgnorth, Shropshire, Staffordshire, M54, A442
Salary: up to £30,000 p.a. depending on experiences + bonus + excellent benefits
(Benefits: Private Healthcare, 10% Pension, Life Assurance, Health Insurance, Bonus scheme 5%, Income protection, Cash plan, 22days holidays + Bank Holidays + much more)
Ref: 3153F


* Full time permanent role available with immediate start after the interview process *
* Core hours: Mon-Thurs 9.00 – 4.30pm, Fri 9.00 – 3.30pm with flexi lunch break 30 mins - up to 2 hours *
* Working hours are suitable for school run *
* After 3 months training period opportunity to working from home once a week *


Main duties:
To support the European field based Sales team with Customer Services and Sales Administration.


The Role:
- To deal with enquiries and provide accurate quotations
- To process orders and track progress through to delivery
- To liaise with internal & external departments (Purchase Planning team)
- To update clients on progress of orders
- To generate new and repeat business and follow up on leads
- To develop/maintain relationships with key customers and ensure maximum customer satisfaction
- To coordinate necessary technical support through liaison with Engineering/Systems Engineering/Sales to ensure that customer queries on products are responded to quickly to maximize potential
- To coordinate all aspects of the department (Technical support, Marketing, Purchasing and Planning)

Candidate's Profile

- Fluent in French (Written & spoken)
- Previous experience in a similar role is Essential (Office administration, sales support, order processing, sales coordination, inside sales or B2B customer service)
- Computer literate (MS Office, knowledge of CRM would be an advantage)
- Excellent communication skills / confident telephone manners
- Sales/ Commercial acumen
- Able to time manage and prioritise
- Ideally car owner

Salary

Up to £30,000 p.a. depending on experiences + bonus + excellent benefits
(Benefits: Private Healthcare, 10% Pension, Life Assurance, Health Insurance, Bonus scheme 5%, Income protection, Cash plan, 22days holidays + Bank Holidays + much more)

Keywords

Customer Service, Customer Support, Inside Sales, B2B, Quotation, Order processing, Sales, Commercial, Sales Administration, Sales Coordination, Planning and tracking data, Administration, Fluent in French, Office administration, Sales Support, Inside Sales, B2B customer service

Status

Live


Salary

Up to £30,000 p.a.


Reference

3153F


Location

Telford


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