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French Speaking IT Software Support Consultant
Maidenhead £25,000 - £35,000 pa
Status Date Added Reference

Vacant 21/09/2020 355FSS
Company Profile:

Our client is a well-established international company providing business software solutions.

Responsibilities:

French Speaking IT Software Support Consultant
IT support, Support Engineer, Technical Customer service, 1st line Help Desk, 2nd line Help Desk, 3rd line Help Desk, ERP, CRM, Fluent in French, implementation support, IT project, system implementation, Software, IT Consultant
Salary: £25,000 - £35,000 pa depending on experiences + Excellent Benefits
Location: Maidenhead, Berkshire
Commutable from Reading, Slough, Windsor, Maidenhead, Wokingham, Oxford, High Wycombe, Woking, Bracknell, Farnborough, Watford, Hayes, Uxbridge, Wembley, Harrow, Twickenham, Richmond, Berkshire, Buckinghamshire, London, M4.
Ref: 355FSS

***Excellent opportunity to develop a range of skills in a helpdesk/support role with immediate start ***

Main Duties:
To provide the first point of contact and provide the best experience for customers.

The Role:
- To join the multilingual IT Helpdesk Support team and working for clients on the French Market
- To deal with customer queries through
- To be the first contact point for existing clients to resolve their technical SQL based Software issues
- To resolve and advise on technical problems related to the software solutions
- To give feedback to the team leader on regular problems

Candidate's Profile:

- Fluent in French (mother tongue standard)
- Fluent in English (written and spoken)
- Previous experiences with IT software, supporting customers or customer service roles in B2B environment
- Good knowledge of Windows 7, 10 and MS SQL
- Able to adapt to different situations quickly
- Problem solving skilled
- Team player
- Ability to work on own initiative
- Lives at commutable distance by car from Maidenhead Head Quarter

Salary:

£25,000 - £35,000 pa depending on experiences + Excellent Benefits (Annual bonus + 22-25 days holidays, free private healthcare, life insurance)