French Speaking IT support

Middlesex

Ref: 118FR

Company Profile

Our client is a multinational tech company providing solutions on a global scale.

Responsibilities

French Speaking IT support
Salary: Up to £29,500 (DOE) + bonus and benefits
Location: Middlesex
Ref: 118FR

*Hybrid working pattern – 3 days in the office/2 days at home*
*Maternity cover - 12 months fixed term contract*


Main Duties:
Solving customers’ technical issues and answering queries.

The Role:
-Deal with technical issues and product related questions
-Handle requests via live chat, email, web, social media and more
-Monitor database and CRM requests in timely manner
-Perform tests in order to identify and fix problems
-Update customers on pending requests
-Create reports and share results in team meetings

Candidate's Profile

-Fluent in French (Written and Spoken)
-A level educated or equivalent
-Experience in technical support
-Knowledge of computers and IT literate
-Positive attitude and problem solving skills
-Excellent customer service

Salary

Up to £29,500 (DOE) + bonus and benefits

Keywords

IT, Technical, Support, Engineer, Troubleshoot, Customer requests, CRM, Reports, Computer, PC, Phone, Chat, Web, Customer Service, CompTIA, Fluent in French, Surrey, Sunbury, London area

Status

Closed


Salary

Up to 29,500 (DOE)


Reference

118FR


Location

Middlesex


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