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French Speaking Customer Service Coordinator
Hemel Hempstead Up to £26,500 pa
Status Date Added Reference

Vacant 24/11/2017 A48TD1
Company Profile:

Our client is an international engineering manufacturer.

Responsibilities:

French Speaking Customer Service Coordinator
Order processing, shipping, shipment, delivery, engineering, mechanical, technical, customer support, customer relationship, customer care, sales coordinator, customer service, administration, administrator, ERP, data entry
Salary range: £25,000 - £26,500 pa + benefits
Location: Hemel Hempstead, Hertfordshire
Easily commutable from St. Albans, Watford, Luton, Hatfield, Welwyn Garden, Harlow, Edgware, Dunstable, Aylesbury, Stevenage, M1 Corridor, M25 Corridor, Borehamwood, Potters Bar, Hertford,  Hitchin,  Leighton Buzzard, Milton Keynes, Woburn, Bedfordshire, Hertfordshire, Buckinghamshire
Ref: A48TD1

Main Duties:
Working within the Service Support team, you will be responsible of the smooth completion of order processing while supporting your teams members.

The Role:
- To report directly to the Service Support Manager within the European team
- To build strong customer relationships and process their orders
- To liaise with internal people to ensure the orders are processed and completed
  efficiently, in a timely manner
- To manage shipping and deliveries and resolve any delivery queries
- To maintain procedures and documenting in detail
- To support the Service Support Department on sales orders processing and invoicing

Working hours: Monday to Friday 8.30am - 5.00pm
Salary range:  £25,000 - £26,500 pa + benefits
Benefits: 25 days holidays + bank holidays / Private Medical insurance/ Pension scheme/ Childcare Vouchers
Start date: As soon as possible


 

Candidate's Profile:

- Fluent in BOTH English and French (Written and Spoken) – ESSENTIAL
- Previous relevant experience in an Administrative role using ERP system–
  ESSENTIAL

- Experience processing orders - ESSENTIAL
- Customer support experience
- Team player & self-starter
- Ability to multitask, prioritise and work under pressure
- Excellent communication skills

Salary:

£25,000 - £26,500 per annum