Bilingual and Multilingual Job Vacancies

  • View Shortlist
  • Back to Vacancies
French Speaking Sales Support
Wellington £20,000 pa to £21,000
Status Date Added Reference

Vacant 21/01/2019 202F
Company Profile:

Our client is a well-established British company with international operations.

Responsibilities:

French Speaking Sales Support
Sales, Customer Service, Customer Care, Customer Relationship, Sales Administrator, After Sales Support, Order processing, Enquiry processing, Customer Support, Fluent in French, Somerset, South West
Salary: £20,000 to £21,000 pa
Location: Wellington, Somerset
At commutable distance by car from: Bristol, Yeovil, Exeter, Bridgwater, Tiverton, Rockwell Green, Glastonbury, Weston-Super-Mare, Bath, Somerset, Devon, South West.
Ref: 202F

Main duties:
To support the European Sales Manager.

The Role:
- To deal with customers queries over the phone, by emails, letters etc.
- To provide high quality of after sale customer care
- To process orders and customer request in a timely manner
- To take an ownership of customer enquiries and process them from the beginning to the
  closure
- To handle customer’s complaints and resolve the issues in an effective and professional
  manner
- To create and analyse reports requested by Sales Manager
- To keep Clients files up to date
- To liaise with internal departments to ensure high standard of customer service


Candidate's Profile:

- Fluent in English and French (Written and Spoken)
- Previous experience in a Customer Service role preferred
- Problem solver
- Ability to prioritise tasks
- Team player and able to work independently
- Excellent communication skills over a phone and face to face
- Quick learner and able to adapt to new software

Salary:

£20,000 pa to £21,000 pa