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French Speaking SQL Software Support
Maidenhead £38,000 - £45,000 pa
Status Date Added Reference

Vacant 31/07/2020 355F2
Company Profile:

Our client is a well-established SQL based software provider with business operation on the European Market.

Responsibilities:

French Speaking SQL Software Support
IT support, Software implementation support, IT project management, System implementation, Software support, SAAS, IT Consultant, Software Trainer,  IT Support Engineer, Technical Customer Service, ERP, CRM, SQL, MS SQL, Fluent in French, Fluent in English
Salary: £38,000 - £45,000 pa depending on experiences + Benefits
Location: Maidenhead, Berkshire
Commutable from Reading, Slough, Windsor, Maidenhead, Wokingham, Oxford, High Wycombe, Woking, Bracknell, Farnborough, Watford, Hayes, Uxbridge, Wembley, Harrow, Twickenham, Richmond, Berkshire, Buckinghamshire, London, M4.
Ref: 355F2

Main Duties:
- To train and support new customers on the company's software product in the UK, France and Benelux.

The Role:
- To give support for new clients to implement new software
- To deliver visits, internet-based training & consultancy to customers in the UK, France and Benelux.
- To work on dedicated IT software implementation projects with new clients
- To provide installation and/or consultancy expertise.
- To guarantee that reported problems are dealt with appropriately and timely manner.
- To provide both System development and 2nd level technical support for the SQL based Software.
- Responsible for identifying improvements and implementing them in the support process.

Candidate's Profile:

- Fluent in English and French close to mother tongue standard
- Previous experiences with IT software / Business Solutions / Cloud technology.
- Ideally experience in implementing/supporting business software solutions (SAAS)
- 2nd and 3rd line technical support experiences
- Experiences to implementing ERP or financial software packages is strong advantage
- Available to travel abroad for training purposes (France and Benelux)
- Willing to work from home when required.
- Knowledge of SQL would it be advantage.
- Ability to work on own initiative.

Salary:

£38,000 - £45,000 pa depending on experiences + Benefits