French Speaking Technical Customer Support


Ref: 133GF

Company Profile

Our client is a well-established and innovative tech company with international operations


French Speaking Technical Customer Support
Salary: Up to £27,900 pa + Bonus
Location: Blackburn, Lancashire - Hybrid working pattern
At commutable distance by car from Manchester, Blackburn, Bury, Burnley, Bolton, Blackpool, Preston, Halifax, Rochdale, Wigan, Huddersfield, Ramsbottom, Darwen, Bacup, Lancashire, North West of England
Ref: 133GF

*Monday to Friday*
*Hybrid working system - 2 days in the office per week*
*Full training provided*

Main duties:
To be responsible for providing high-quality level of customer service to customers relating to their products

The Role:
- To deliver excellent Customer Service through their helpdesk
- To resolve issues relating to the company’s products
- To provide comprehensive responses to customer queries in a timely manner
- To keep accurate records and data input
- To deal with customers via phone / email / webchat
- To liaise with other internal departments
- To fulfil ad hoc duties as required

Candidate's Profile

- Fluent in French (written & spoken) - Essential
- Also fluent in German - Ideal
- Previous customer care experience
- Experience working in a contact centre / technical support environment – Beneficial
- Excellent communication skills
- Proactive & dynamic


Up to £27,900 pa + Bonus


Customer Care, Customer Service, Customer Support, Support Coordinator, Product Support, Technical support, helpdesk, contact centre, 1st and 2nd line support, IT, Tech, Fluent in French, German, Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian




Up to 27,900 pa





Add to shortlist

Click here

Send to a friend

Click here