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French Speaking Trainer
Portsmouth £25.400 pa
Status Date Added Reference

Vacant 16/01/2017 900BS
Company Profile:

Our client is a well-established international company

Responsibilities:

French Speaking Trainer
Team, Development, Lead, Call Centre, Training, Staff, Customer Support, Coaching, Performance, Improvement, Leadership, Management, Fluent in French, Fluent in English
Salary: £25.400 + Excellent Benefits
Location: Portsmouth, Hampshire
At commutable distance by car from Bognor Regis, Chichester, Eastleigh, Fareham, Havant, Park Gate, Petersfield, Romsey, Southampton, Totton, Waterlooville, Winchester, Hampshire, West Sussex, Wiltshire, South East, South West, A3, M3, A27, M27 corridor
Ref: 900BS

Main duties:
To be responsible for the training of a multicultural Customer Service Team

The Role:
- To provide training solutions to a variety of teams
- To meet the level of standard required by each client
- To train in Sales, Customer Services skills, Product and Services
- To develop and maintain training materials for courses and sessions
- To identify training needs and improvements
- To monitor staff performance
- To liaise with clients and various departments within the company

Candidate's Profile:

- Fluent in English and French (written and spoken) is essential
- Previous experience and skills as Trainer/Coach/Customer Service Manager
- Able to lead training solutions
- Experience in a Contact Centre would be ideal
- Excellent communication skills
- Proactive and adaptable personality
- IT literate

Salary:

£25.400 + excellent benefits (pension scheme, health insurance, life insurance, optician, free on-site parking)