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French Technical Support Representative
Blackburn £18K-£22K pa
Status Date Added Reference

Vacant 14/06/2019 2D16F1
Company Profile:

 Our client is a well-established international company


French Technical Support Representative
Technical Customer Service, Support, Sales Administration, Customer Care, Accounts, Customer Service, Administration, Coordination, Account Management, English, French, Spanish, Italian, German, Software, Lancashire    
Salary: £18K-£22K pa Depending On Experience + Excellent benefits (29 days of holiday+ 5 bank holidays, Private Medical Plan, Pension, Free Parking)
Location: Blackburn, Lancashire  
At commutable distance by car from Bury, Burnley, Bolton, Blackpool, Preston, Halifax, Rochdale, Wigan, Huddersfield, Ramsbottom, Darwen, Bacup, Lancashire, North West of England
Ref: 2D16F1

*** Ideally someone with IT and Customer Service background ***  
Main duties:
To provide technical Support and ensure that all customer requirements are satisfied

The Role:
- To deliver Excellent Customer Service
- To provide Customer Support to new and existing customers
- To resolve technical issues relating to the company’s products
- To deal with administrative duties (translation of relevant documentation)
- To provide comprehensive responses to technical customer queries
- To keep accurate records and data input
- To deal with customers complaints
- To liaise with other internal departments
- To translate relevant documents

Candidate's Profile:

- Fluent in French and English - both written and spoken (Essential)
- Additional European languages desirable (Spanish or Italian or German)
- Previous experience in Customer Care/Customer Service or Sales Coordination
- Strong technical understanding (IT, Software etc.)
- Excellent communication skills
- Positive attitude  
- IT Literate or Qualifications


£18K-£22K pa Depending On Experience + excellent benefits  
(29 days of holiday+5 bank holidays, Private Medical Plan, Pension, Free Parking)