Bilingual and Multilingual Job Vacancies

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German & French speaking Customer Service Representative
Milton Keynes Up to £30,000 p.a.
Status Date Added Reference

Vacant 17/11/2017 A50ML1
Company Profile:

Our client is a leading manufacturer in its sector, expanding across European countries.

Responsibilities:

German & French speaking Customer Service Representative
Customer Service, Customer care, German, Germany, French, France, Coordination, Order Processing, enquiries, complaints, Sales support, Manufacturing, CRM Software,
Salary: Up to £30,000 p.a - Depending on experience
Location: Milton Keynes, Buckinghamshire
At commutable distance from Luton, Bedford, Northampton, Aylesbury, Bletchley, Leighton Buzzard, Banbury, Hitchin, Dunstable, Bedforshire, Northamptonshire, Hertfordshire.
***Ample Parking on site***
Ref: A50ML1

Main duties:
To assist German & French speaking customers and provide the highest customer service.

The role:
- To deal with German & French speaking customers' requests in an efficient and timely manner
- To gather all necessary customers' information
- To answer all clients' enquiries by telephone and email about the company products and services
- To support the customers on invoicing and order placements
- To process orders, manage and follow up orders
- To solve any customers complaints in a timely manner
- To communicate internally with all departments to achieve customer satisfaction




Candidate's Profile:

- Fluent in English, German AND French (written & spoken)
- Excellent communication skills
- Patient individual with friendly approach and team player spirit
- Passion for customer satisfaction with strong integrity and work ethics
- Previous relevant in similar role required
- PC literate (Internet Explorer, Word, Excel, ideally Photoshop)
- Flexibility on working schedule

Salary:

Up to £30,000 per annum - Depending on experience

Working hours: Monday to Friday - 9am - 5.00pm