German and Dutch speaking Customer Support Advisor

London

Ref: 4166GD3

Company Profile

Our client is a well establish UK company who design and manufacture a variety of products supplied worldwide

Responsibilities

German and Dutch speaking Customer Support Advisor
Salary: Up to £30,000 pa (Depending on experience)
Location: London
Ref: 4166GD3


*Office based - Monday to Friday*
*Full time permanent position*
*Full training provided*


Main Duties:
To provide outstanding customer service to a large portfolio of clients


The Role:
- Respond to enquiries via telephone, email or live chat
- Provide customers with product information and quotes
- Answer queries regarding lead times, invoicing and stock
- Order processing
- Follow up on outstanding enquires ensuring any further info is provided
- Monitor lead times and deliveries
- Translating as needed

Candidate's Profile

- Fluent in Dutch and German (written and spoken) essential
- Fluent in French an advantage
- Experience in customer service beneficial
- Excellent communication skills
- Confident, dynamic and willing to learn
- IT literate

Salary

Up to £30,000 pa (Depending on experience)

Keywords

Customer service, Customer support, Customer care, Sales support, sales admin, B2B, Inbound Call, Customer Care, Administration, order processing, quotes, enquiries, email, product info, payments, international Customer service, Admin support, Fluent in Dutch Fluent in German, Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian,, London

Status

Live


Salary

Up to 30,000 pa


Reference

4166GD3


Location

London


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