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German and English speaking Customer Service Advisor - Heilbronn, Germany
Heilbronn Competitive
Status Date Added Reference

Vacant 22/10/2020 344CS
Company Profile:

Our client is a well-established international engineering and manufacturing company.


German and English speaking Customer Service Advisor in Heilbronn (Germany)
Customer Service, SAP, Customer Support, Technical Customer Service, Quotation, Order processing, Purchasing, B2B manufacturing, Distribution, ERP, Invoicing, Coordination, Sales Administration, Sales Support, Manufacturing, Engineering, Electrical Engineering, Export, German, Germany, Stuttgart, Heilbronn, Deutschland, Baden-Württemberg
Salary: Competitive, depends on experiences
Location: Heilbronn, Germany
At commutable from Stuttgart, Mosbach, Heidelberg, Mannheim, Bad Margentheim, Wurzburg, Ansbach, Nuremberg, Heidenheim, Ulm, Karlsruhe, Baden-Baden, Baden-Württemberg
Ref: 344CS

*** Excellent opportunity within an international manufacturer company ***
*** Full time permanent position available with immediate start ***

Main Duties:
To support the Engineers and Sales Team with order processing and export administration also providing excellent level of customer service.

The Role:
- To deal with enquiries and process orders in the system
- To check the pricelist and quotations and put all details accordingly in the system (SAP)
- To manage return process and resolve any issues related to orders
- To support Sales and Engineers Team with administration
- To respond to customer queries relating to stock availability, quotations, delivery etc.
- To provide Technical Support and have a pro-active contact with existing and potential customers
- To keep accurate records and maintain customer databases
- To deal with general administrative duties

Candidate's Profile:

- Fluent in English and German (written and spoken)
- SAP knowledge is a must
- Experiences in Order Processing or Purchasing is essential for the role
- ERP system knowledge and MS Office skills necessary
- Communicative, proactive attitude to resolve problems
- Lives at commutable distance from Heilbronn, Germany (max. 50 mins drive)


Competitive, depends on experiences