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German Export & Customer Service Coordinator
Manchester up to £22k p.a.
Status Date Added Reference

Vacant 20/02/2017 DA91
Company Profile:

Our client is an industry leader with a large international presence  


German Export & Customer Service Coordinator
Customer Service, German, Sales Coordination, Order Processing, Manufacturing, Supply Chain, Logistics, SAP Software, Manchester, Lancashire North West England
Salary: up to 22k pa + Bens
Location: Manchester, Lancashire
At commutable distance from Manchester, Stockport, Oldham, Sale, Salford,Urmston, Stretford, Warrington
Ref: DA91

To be the main point of contact for German speaking customers

Main Duties:
- Maintaining and building relationships with German speaking customers
- Dealing with all customer enquiries
- Internal communication with customers, sales managers, sales representatives,
  warehouses and manufacturing sites
- Managing and following up orders
- Processing invoices and all other payment documents
- Communicating internally with all departments to achieve customer satisfaction
- Negotiating prices with suppliers
- Monitoring customer demand and providing feedback to relevant departments
- Maintaining good working relationship with the field sales department and specific

Candidate's Profile:

Fluent in English & German - written & spoken
Significant previous experience in Customer Care preferably in technical or manufacturing background
Educated to degree level
Strong working knowledge of Excel, SAP or similar programme and Microsoft Office
Strong communication and organisational skills
Able to work under pressure and autonomously
Excellent negotiation and project management skills


up to £22k p.a. depending on experience + benefits