Bilingual and Multilingual Job Vacancies

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German or French or Spanish or Swedish speaking Customer Service Executive
Staffordshire £19,000 - £20,000 p.a.
Status Date Added Reference

Filled 03/07/2020 306CS
Company Profile:

Our client is a well-established and fast-growing manufacturing company with international operations

Responsibilities:

German or French or Spanish or Swedish speaking Customer Service Executive
Customer Services, Sales Administration, Customer Relationship management, Customer Care, Invoicing, Pricing, Order Processing, Coordination, Quotation, Documentation, Logistics, (CRM) systems,  Order processing, Support, Sales admin, German, French, Spanish, Swedish
Salary: £19,000 - £20,000 p.a. + bonus + career progression (salary up to £24,000 + bonus)
Location: Staffordshire
Ref: 306CS

*** Also suitable for Entry / Graduate Level with Customer Service experiences in
        B2B ***

*** Excellent career progression within the company - Customer Support Executive /
        Team Leader ***


Main duties:
To provide excellent customer service and order processing support for clients

The Role:
- Responding quickly to all customer queries and identifying suitable solutions
- Maintaining strong relationships with customers and third parties
- To provide customer support via mail and telephone
- To support sales teams with quotations for existing customers
- To respond general queries and provide information on existing orders
- To communicate actively with Sales Team, Supply Chain and Financial departments
- Checking product availability and inform clients and schedule the delivery
- Handling customer complaints politely and efficiently 

Candidate's Profile:

- Fluent in English (written and spoken)
- Fluent in German or French or Spanish or Swedish to mother tongue standard (written and spoken)
- Previous experience within Customer Services desirable (in fast paced environment)
- High level of commercial awareness
- Computer literate  
- Strong administrative skills, CRM or ERP system user
- Excellent communication skills
- A dynamic personality and a team player
- Excellent problem solving skills
- Ideally car owner or lives at commutable distance from Stafford

Salary:

£19,000 - £20,000 p.a.+ bonus + career progression (salary up to £24,000 + bonus)