Bilingual and Multilingual Job Vacancies

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German speaking Account Manager - Insurance
Canary Wharf up to £24,000 pa
Status Date Added Reference

Vacant 27/01/2020 5208G
Company Profile:

Our client is a global service provider with a strong presence across Europe. The company prides itself on first class customer service and therefore offers comprehensive training with excellent career prospects. 

Responsibilities:

German speaking Account Manager - Insurance
Customer Service, Sales, Inbound Calls, Outbound Calls, Insurance, Services, Commercial, Data Input, Data Entry, Credit Control, Administration, Coordination, Sales, Customer Care, Quotations, Sales Support, London, Czech, Hungarian, Croatian, Serbian, Polish, Russian, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian, German, Austrian, Queries
Salary: £24,000 pa + benefits
Location: Canary Wharf
Ref: 5208G

Main duties:
To be the main point of contact for English & German speaking customers
To maintain and develop a strong relationship with clients

The Role:
-Responding quickly to all customer queries and identifying suitable solutions
-Maintaining strong relationships with customers and third parties
-Preparing and following up quotations
-Providing customers with detailed information about services & products  
-Help developing warranty database and websites
-Occasionally travelling (including abroad) to meet manufaturers and partners
-Processing and updating customer information on the company's IT system   
-Dealing with credit control & general administrative duties
-Translating relevant documents
-Developing promotional material and ideas


Candidate's Profile:

-Fluent English & German - ESSENTIAL
-Previous experience within Customer Services desirable
-Knowledge of CRM systems  
-High level of commercial awareness
-Excellent interpersonal skills and ability to organise own workload
-Able to work under pressure
-Strong administrative skills
-Excellent communication skills
-A dynamic personality and a team player
-A natural problem solver

Salary:

£24,000 pa + benefits