German speaking Customer Account Coordinator

Watford

Ref: 8124ACG

Company Profile

Our client is a well-established and award-winning company with international operations.

Responsibilities

German speaking Customer Account Coordinator
Salary: Up to 30,000 p.a.  + Benefits
Location: Watford, Hertfordshire

Ref: 8124ACG


*** Hybrid Working Available ***

Main duties:
To be the point of contact for customers and maintain successful client relations.


The Role:
- To maintain long-lasting successful relations with customers to increase customer retention
- To address customer concerns and find solutions to increase satisfaction
- To work with internal departments and act as a liaison for the customer
- To make customer aware of product portfolio and identify opportunities for additional sales
- To monitor customer spending pattern and provide recommendations accordingly
- To contact dormant accounts and find solutions to encourage re-activation

Candidate's Profile

- Fluent in German (written and spoken) - Essential
- Previous experience in customer service and/or account management – Essential
- Proactive, confident and dynamic personality
- Patient and adaptable with excellent organisation
- Excellent communication skills and a team player
- IT literate

Salary

Up to 30,000 p.a. + Benefits

Keywords

Customer Relations, Client Relations, Admin, Customer Service, Contracts, Customer Retention, Account Management, Sales Admin, Sales Support, Customer Satisfaction, German, Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian

Status

Live


Salary

Up to 30,000 p.a.


Reference

8124ACG


Location

Watford


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