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German Speaking Customer Relationships
West Sussex Up to £25K pa DOE
Status Date Added Reference

Filled 05/05/2019 A30G
Company Profile:

Our client is a British manufacturing company and a fast growing online retailer.

Responsibilities:

FRENCH SELECTION UK
German Speaking Customer Relationships
Customer service, Customer Care, Customer Relationship, Administration, Order processing, Account Management, Fluent in French, Fluent in German, Fluent in Dutch,B2B, Business Development, Sales, Marketing, SEO, Sales Leads, Online sales, E-commerce, Client relationship management, Sales Conversions, Telemarketing, Data Analysis, Inbound sales, Outbound Sales, Enquiry processing.
Based in: West Sussex
Salary: Up to £25K pa DOE
Ref: A30G



Main duties:
To be in the front line of the Customer Services, Sales & Business Development growth plan.

The Role:
- To process orders accurately
- To ensure clients receive high standard of service
- To handle sales enquiries and increase sales conversions
- To develop and maintain relationships with customers
- To analyse website content performance
- To track sales performance and initiate remedy
- To identify new ways of marketing & encourage social media or other marketing channels


Candidate's Profile:

- Fluent in German in addition to English (Written and Spoken)
- Previous Customer Service experience is essential
- Commercial and business acumen with an Entrepreneurial approach to work
- Strong interest and understanding of online marketplaces
- SEO knowledge would be an advantage
- Excellent communication skills with confident telephone manners
- Adaptable & flexible
- Exceptional attention to detail
- Computer literate

Salary:

Up to £25K pa DOE