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German Speaking Customer Service - FLEXI HOME BASED JOB
West Sussex OTE £21,000 pa
Status Date Added Reference

Filled 20/03/2019 219G
Company Profile:

Our client is a well-established International Service Provider.


German Speaking Customer Service - FLEXI HOME BASED JOB
Customer Service, Operations, Coordination, Client Relationship, Queries, German, Client satisfaction
Salary: OTE £21,000 Pro Rata+ Benefits
Location: West Sussex

Ref: 219G

*** 6 Months Fixed Term Contract with potential for permanent position***
*** Mon-Fri 9am-5.30pm - flexible working hours with 1 hour lunch break ***
*** Potential homeworking after the training period ***

Main duties:
To provide an excellent level of customer service and support and work as part of an exclusive multicultural customer service team.

The Role:
- To provide an efficient service to customers through the management of queries, refunds or
   delivery issues.
- To handling complains by email, letter or over the phone with clients.
- To keep records on specific promotions and apply according to the agreed terms and budget.
- To work closely with the area manager in order to keep customer service standards of the

Candidate's Profile:

- Fluency in German and English (written and spoken).
- Previous experience in a Sales or Customer Service role would be beneficial
- Excellent telephone manners
- Ability to provide a high level of professionalism
- Strong attention to detail and team skills
- IT Literate


£17.250 basic pa+ £500 language allowance/language + With performance based bonuses can earn up to £21,000