Bilingual and Multilingual Job Vacancies

  • View Shortlist
  • Back to Vacancies
German Speaking Customer Service - FLEXI HOME BASED JOB
West Sussex £22,000 pa
Status Date Added Reference

Filled 15/09/2019 219GER
Company Profile:

 Our client is a well-established International Service Provider.

Responsibilities:

German Speaking Customer Service - FLEXI HOME BASED JOB
Customer Service, Operations, Coordination, Client Relationship, Queries, German, Client satisfaction
Salary: OTE £22,000 Pro Rata+ Benefits (£18,250 + Commission)
Location: West Sussex

Ref: 219GER

*** 6 Months Fixed Term Contract with potential for permanent position***
*** Mon-Fri 9am-5.30pm - flexible working hours with 1 hour lunch break ***
*** Potential home-working after the training period ***

Main duties:
To provide an excellent level of customer service and support and work as part of an exclusive multicultural customer service team.

The Role:
- To provide an efficient service to customers through the management of queries, refunds or delivery issues.
- To handling complains by email, letter or over the phone with clients.
- To keep records on specific promotions and apply according to the agreed terms and budget.
- To work closely with the area manager in order to keep customer service standards of the company.


 

Candidate's Profile:

- Fluency in German and English (written and spoken).
- Previous experience in a Sales or Customer Service role would be beneficial
- Excellent telephone manners
- Ability to provide a high level of professionalism
- Strong attention to detail and team skills
- IT Literate

Salary:

£18,250 basic pa + With performance based bonuses can earn up to £22,000 pa

*** Mon-Fri 9am-5.30pm - flexible working hours with 1 hour lunch break ***
*** Potential home-working after the training period ***