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German Speaking Customer Service - FLEXI HOME BASED JOB
Crawley £22,000 pa
Status Date Added Reference

Vacant 16/08/2019 219GER
Company Profile:

 Our client is a well-established International Service Provider.

Responsibilities:

German Speaking Customer Service - FLEXI HOME BASED JOB
Customer Service, Operations, Coordination, Client Relationship, Queries, German, Client satisfaction
Salary: OTE £22,000 Pro Rata+ Benefits (£18,250 + Commission)
Location: Crawley, West Sussex
At commutable distance by car from Billingshurst, Brighton, Burgess Hill, Caterham, Crowborough, Croydon, Dorking, East Grinstead, Edenbridge, Epsom, Gatwick, Haywards Heath, Horley, Horsham, Hove, Leatherhead, Lewes, London Bridge, Oxted, Royal Tunbridge Wells, Redhill, Reigate, Sevenoaks, South London, Sutton, Tonbridge, Uckfield, East Sussex, West Sussex, Kent, Surrey, South East, M23 corridor
Ref: 219GER

*** 6 Months Fixed Term Contract with potential for permanent position***
*** Mon-Fri 9am-5.30pm - flexible working hours with 1 hour lunch break ***
*** Potential home-working after the training period ***

Main duties:
To provide an excellent level of customer service and support and work as part of an exclusive multicultural customer service team.

The Role:
- To provide an efficient service to customers through the management of queries, refunds or delivery issues.
- To handling complains by email, letter or over the phone with clients.
- To keep records on specific promotions and apply according to the agreed terms and budget.
- To work closely with the area manager in order to keep customer service standards of the company.


 

Candidate's Profile:

- Fluency in German and English (written and spoken).
- Previous experience in a Sales or Customer Service role would be beneficial
- Excellent telephone manners
- Ability to provide a high level of professionalism
- Strong attention to detail and team skills
- IT Literate

Salary:

£18,250 basic pa + With performance based bonuses can earn up to £22,000 pa

*** Mon-Fri 9am-5.30pm - flexible working hours with 1 hour lunch break ***
*** Potential home-working after the training period ***