German speaking Customer Service Administrator

Birmingham

Ref: 413GC1

Company Profile

Our client is a successful online retailer providing a range of products in their field

Responsibilities

German speaking Customer Service Administrator
Salary: up to £22,000
Location: Birmingham, West Midlands
At commutable distance from:  Wolverhampton, Walsall, Telford, Dudley, Stourbridge, West Midlands, Shropshire, Staffordshire
Ref: 413GC1


* Full training provided *
* Office based *
* Graduates welcome too *
* Great opportunity to join a dynamic company *


Main Duties:
To provide excellent customer service to the German market


The Role:
- To be the first point of contact for German Speaking Clients
- To handle all customer enquiries over the phone and by email
- To process orders and card payments
- To manage administrative tasks
- To keep the database up to date
- To ensure customer satisfaction at all times 

Candidate's Profile

- Fluent in German and English (Written & Spoken)
- Customer service experience beneficial but not required
- Confident telephone manner
- Team worker but able to work independently
- Excellent attention to detail and able to multi task
- Enthusiastic and dynamic
- Computer literacy (Microsoft Office)

Salary

Up to £22,000

Keywords

Customer Service, Sales coordination, Sales admin, Sales Support, Enquiry processing, Orders, Order processing, Control Stock, Delivery, Export, Invoicing, Quotation, Administration, Inbound calls, Fluent in German, Deutsch, West Midlands, Shropshire, Staffordshire, Czech, Hungarian, Croatian, Serbian, Polish, Russian, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian

Status

Live


Salary

Up to £22,000


Reference

413GC1


Location

Birmingham


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