Walsall
Ref: 4226CG
A well-established manufacturer offering customised solutions to clients on a global scale.
German speaking Customer Service Adviser
Location: Walsall
Salary: £26,000 per annum
Ref: 4226CG
Main duties: Provide outstanding service to customers together with processing orders, providing quotations and office administration
The role:
– Respond to customers via email or phone
– Offer before and after sales support to customers
– Be responsible for creating quotes, negotiating prices and follow ups
– Order processing which includes but not limited to collecting info on tooling, materials, shipping, invoicing and stock availability
– Support and liaise with all internal teams
– Translations and department support for German speaking customers
– Coordinate returns and repairs
– Other administrative duties as required
– Fluent in German (written and spoken) essential
– Customer service experience essential
– Experience working within a technical or manufacturing environment preferred
– Excellent communication skills
– Dynamic, confident and able to work in a busy environment
£26,000 per annum