German speaking Customer Service Advisor

Watford

Ref: 8142GI

Company Profile

A well-established and award-winning company with international operations.

Responsibilities

German speaking Customer Service Advisor
Salary: up to £30,000 per annum
Location: Watford
Hybrid working available
Ref: 8142GI

Main Duties:
To provide excellent customer service and administrative support.

The Role:
– To manage the ordering process from initial enquiry to delivery
– To support the technical team with opening and updating tickets for technical enquiries
– To manage existing accounts and client contract information
– To manage credit or debit notes and follow customer deduction management process
– To coordinate deliveries in line with client requirements and update client accordingly
– To liaise with sales team regarding customer enquiries and changes to customer orders
– To understand and communicate specific client requirements with relevant colleagues
– To maintain accurate client details in the system and update as required

Candidate's Profile

– Fluent in German (written and spoken) – Essential
– Previous experience in customer service and/or sales support – Essential
– Proactive, confident and dynamic personality
– Excellent communication skills and a team player
– Computer literate (MS Office, Internet)
– Able to work in a fast-paced environment

Salary

Up to £30,000 per annum

Status

Live


Salary

Up to £30,000


Reference

8142GI


Location

Watford


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