German speaking Customer Service Advisor (Remote)

Remote

Ref: 4167GC1

Company Profile

Our client is a prestigious multi-award-winning manufacturing company dealing with a variety of sectors.

Responsibilities

German speaking Customer Service Advisor (Remote)
Salary: up to £25,000 pa
Location: Remote
Ref: 4167GC1


*Permanent Full-time*
*Remote*


Main duties:
To be main point of contact for customers and deliver excellent customer service.


The Role:
- To be the first point of contact and go-to person for both customers and internal departments
- To assist customers via phone and email
- To keep track of orders regularly ensuring customer requirements are met
- To maintain an accurate and up-to-date external communication by constantly liaising with internal departments
- To assist various teams whenever relevant ensuring an overall customer satisfaction
- To build product knowledge and maximise efficiency when dealing with internal and external queries

Candidate's Profile

- Fluent in German, both written and spoken is essential
- Previous experience in a Customer Service role beneficial
- Excellent communication and organisation skills
- Great IT skills (MS Office)
- Ability and desire to work within a team
- Attentive and compassionate character
- Attention to detail and ability to adapt

Salary

Up to £25,000 pa

Keywords

Customer Service Advisor, Customer Service, Administrator, Customer Care, Sales administration, Internal Communication, Order processing, Invoices, Fluent in German, Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian, remote

Status

Closed


Salary

Up to 25,000 pa


Reference

4167GC1


Location

Remote


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