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German Speaking Customer Service Advisor
Farnborough up to £22,000 pa
Status Date Added Reference

Vacant 19/02/2019 D10G
Company Profile:

Our client is a well-established international company who is offering an exciting opportunity to work within their Multilingual Operation Team

German Speaking Customer Service Advisor
Customer Service, Customer Care, Customer support, Sales coordination, Sales administration, E- Commerce, Customer Advisor, Quotation, Order processing, Sales Support, Order processing, B2B, CRM ,Excel ,Fluent in German, Hampshire
Salary: Up to £22,000  p.a. DOE  + Benefits
Location: Farnborough, Hampshire
At commutable distance from Reading, Basingstoke, Bracknell, Farnham, Woking ,Wokingham, Guilford, Camberley, Aldershot, M3 Corridor, Hampshire, South Berkshire.
Ref: D10G

*** Own transport desirable due to location ***
*** Immediate start available ***

Main duties:
To be responsible for the day to day customer care and support.

The Role:
- To deal with enquiries on the daily basis via email, live chat and over the phone
- To process and follow up on orders
- To provide product information and advise on delivery information
- To deal with after-sales, warranty issues and returns
- To escalate and report issues to the relevant Team Leader

Candidate's Profile:

- Fluent in English & German (Written and spoken) is essential
- Previous experience in Customer Service is essential
- Excellent communication and interpersonal skills
- Able to work in a fast paced environment
- Proactive and dynamic personality
- Computer literate (Excel, Word, Outlook…)

up to £22,000  p.a. DOE  + Benefits