Bilingual and Multilingual Job Vacancies

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German Speaking Customer Service Advisor
Bradford Up to £20,000 pa
Status Date Added Reference

Vacant 22/04/2019 D19G
Company Profile:

Our client is a well-established international company who is offering an exciting opportunity to work within their new Multilingual Operation Team

Responsibilities:

German Speaking Customer Service Advisor
Sales Coordination, Sales administration, Customer Service, Customer Care, Customer Support, SAP, ERP, CRM packages, Syspro, Sage, E- Commerce solutions, resolve customer queries, Customer Advisor, Market intelligence, Quotation, order processing,  Fluent in German, Invoicing, credit, account receivable, Sales Support, Logistics, Account Management, West Yorkshire, North Yorkshire, Humberside, Yorkshire
Salary: Up to £20,000 per annum Depending on Experience
Location: Bradford, West Yorkshire
At commutable distance from Leeds, Harrogate, Wakefield, Huddersfield, Halifax, Shipley, Keighley, Dewsbury, Morley, Castleford, Barnsley, Doncaster, Sheffield, York, M62, M606, West Yorkshire, North Yorkshire, South Yorkshire, Yorkshire
Ref: D19G

Main duties:
To be responsible for the day to day customer care in order to develop the business on the UK and European markets

The Role:
- To deal with enquiries on the daily basis via email or over the phone
- To develop and maintain a strong relationship with new and existing clients
- To process and follow up orders
- To deal with invoicing and credit note processing
- To liaise and support customer and departments
- To liaise with external suppliers to resolve customer queries
- To help the Sales Team by reporting issues, deliveries
- To gather customer/ market intelligence to support future business growth
- To be in charge of general administration duties (weekly report, database update)
- There may be opportunities to travel within the region to further develop customer relationships.

Candidate's Profile:

- Fluent in English (Written and spoken) is essential
- Fluent in German (Written and spoken) is essential
- Previous experience in Customer Service is necessary
- Able to work as part of a multicultural team as well as to take initiatives
- Able to work under pressure in a fast pace environment
- Knowledge of CRM systems, Syspro, Sage, SAP and/or ERP is desirable
- Computer literate (Excel, Word, Outlook…)

Salary:

Up to £20,000 per annum Depending on Experience