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German speaking Customer Service Advisor
West Yorkshire Cca. £20,000 p.a.
Status Date Added Reference

Filled 28/09/2020 362GE
Company Profile:

Our client is a fast growing company selling their products across Europe.


German speaking Customer Service Advisor
Customer Service, Customer Advisor, Technical Support, IT Support, Invoices, Sales administration, Sales Support, Customer Support, Credit notes, Refund process, German, West Yorkshire, Yorkshire
Salary: cca. £20,000 p.a. + Benefits
Location: West Yorkshire
Ref: 362GE

*** Candidate must be a car owner as the company is difficult to reach by public transport ***
*** Open to recent graduate too, training will be provided ***

Main duties:
To provide Customer Support for new and existing clients with orders, deliveries, payments and refund process.

The Role:
- To maintain and develop the relationship with new and existing clients in order to maximise the sales on the European market
- To organise, manage and track delivery
- To manage existing accounts
- To provide technical support on the helpdesk
- To deal with aftersales enquiries and complaints
- To deal with IT related problems
- To provide excellent standards of customer service
- To liaise with other departments internally to resolve customers queries

Candidate's Profile:

- Fluent in English (written and spoken)
- Fluent in German (written and spoken) to mother tongue standard
- Previous experience in Customer Service would be an advantage
- Interest or experience in the IT sector would be a bonus
- Excellent telephone manners
- Able to work independently and as part of a team
- IT Literate and numerate
- Car owner due to the company's location (no local public transport)


Cca. £20,000 p.a. + Benefits