German Speaking Customer Service Advisor

Hereford

Ref: 173G

Company Profile

Our client is a vibrant international business based in Hereford, easily accessible from Herefordshire, South Shropshire and Worcestershire. The company prides itself on looking after their employees and offer a wide range of advantageous benefits.


 

Responsibilities

German Speaking Customer Service Advisor
Salary: circa 23,500 pa + benefits
Location: Hereford area, Herefordshire
Commutable distance Hereford, Ludlow, Leominster, Craven Arms, Ledbury, Worcester, Shropshire, Herefordshire, Gloucestershire, Worcestershire
Ref: 173G


Main duties:
To be the main point of contact for English & German speaking customers
To maintain and develop a strong relationship with clients


The Role:
-Responding quickly to all customer queries and identifying suitable solutions
-Maintaining strong relationships with customers and third parties
-Providing customers with detailed information about services & products
-Processing and updating customer information on the company's IT system
-Coordinating with various departments within the company
-Dealing with credit control & general administrative duties
-Translating relevant documents
-Handling customer complaints politely and efficiently

Candidate's Profile

-Fluent English (both written and spoken)
-Fluent German (both written and spoken)
-Previous experience within Customer Services desirable
-High level of commercial awareness
-Computer literate 
-Strong administrative skills 
-Excellent communication skills
-A dynamic personality and a team player 
-A natural problem solver

Salary

Up to £23,500 pa + benefits

Keywords

Customer Service, Sales, Inbound Calls, Outbound Calls, German, English, Deutsch, Ecommerce, Export, Deliveries, Point of contact, Credit Control, Administration, Coordination, Sales, Customer Care, Quotations, Herefordshire, Gloucestershire, Czech, Hungarian, Croatian, Serbian, Polish, Russian, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian

Status

Live


Salary

Up to £23,500 pa


Reference

173G


Location

Hereford


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