Our client is a fast growing company selling their products across Europe

German speaking Customer Service Advisor
Salary: £25,000 pa
Location: Northampton
Ref: 782NH

Main duties:
To provide Customer Support for new and existing clients with orders, deliveries, payments and refund process

The Role:
- Maintain & develop relationships with new & existing clients / partners
- Remain confident & creative in resolving issues in a friendly manner
- Liaise with suppliers to arrange deliveries, collections & resolve queries
- Process orders, returns/refunds to clients in a timely manner
- Provide technical support on the helpdesk & deal with administration
- Liaise with other departments internally to resolve customers queries

- Fluent in German (both oral & written)
- Excellent telephone manners
- Organised & self-motivated
- Able to work independently and as part of a team
- IT Literate and numerate

£25,000 pa + company benefits

Customer Service, Customer Advisor, Technical Support, Administration, Invoices, Sales administration, Sales Support, Customer Support, Refund Process, West Yorkshire, Yorkshire, Inside sales, Marketplace Support, Sales Coordination, Northamptonshire, Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian