German Speaking Customer Service Advisor


Ref: 4199CG

Company Profile

A prestigious multi-award-winning manufacturing company with their offices in the Dewsbury area near Leeds and Huddersfield in West Yorkshire. A company who prides themselves in using sustainable technology in producing their products.


German Speaking Customer Service Advisor
Location: Dewsbury
Salary: up to £26,000 per annum
Ref: 4199CG

Main duties:
To be the main point of contact for customers and deliver excellent customer service.

The role:
- To be the first point of contact and go-to person for both customers and internal departments
- To assist customers via phone and email
- To keep track of orders regularly ensuring customer requirements are met
- To maintain an accurate and up-to-date external communication by constantly liaising with internal departments
- To assist various teams whenever relevant ensuring an overall customer satisfaction
- To build product knowledge and maximise efficiency when dealing with internal and external queries

Candidate's Profile

- Fluent in German, both written and spoken is essential
- Previous experience in a Customer Service role beneficial
- Excellent communication and organisation skills
- Great IT skills (MS Office)
- Ability and desire to work within a team
- Attention to detail and ability to adapt
- On-site parking available


Up to £26,000 per annum




Up to 26,000





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