Our client is a well–established, family owned business, specialising in chemical distribution

German Speaking Customer Service and Order Processing Support

Salary: Up to £25,000 pa
Location: Crawley, West Sussex
At commutable distance by car from Brighton, Burgess Hill, Croydon, Dorking, East Grinstead, Gatwick, Horley, Horsham, Royal Tunbridge Wells, Sevenoaks, South London, Redhill, Reigate, Sutton, East Sussex, Kent, Surrey, West Sussex, A23, M23 corridor, South East
Ref: 2220G

Main Duties:
To be in charge of the day to day customer service and order processing duties and to ensure a high standard of customer support (B2B)

The Role:
- Handling customer enquiries
- Processing orders and ensuring on-time delivery
- Liaising with other departments regarding product Availability / Quality / Shipment
- Maintaining Client records on the system
- Producing reports on delivery performance, inventory and production plans
- Reporting to the Customer Service Manager

 

- Fluent in German (Written & spoken)
- Previous experience in Customer Services is desirable
- Knowledge of SAP, Prospect Soft or Exchequer would be an advantage
- Computer literate (Excel, Word, Outlook)
- Excellent communication skills
- Good understanding of numerical data
- Strong attention to details
- Confident in solving problems when required
- Proactive, confident and dynamic personality

 

Up to £25,000 pa

Oder procesing, Stock Control, Account Management, Sales Coordination, Sales Administration, Customer Service, Customer Care, Invoice, Logistics, German, Supply Chain, Order Processing, Czech, Hungarian, Croatian, Serbian, Polish, Russian, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian