A leading global producer and designer of high-quality products sold worldwide

German speaking Customer Service and Sales Support
Location: Exeter
Salary: up to £28,000 depending on experience
Ref: 4245GC

Main duties: To provide outstanding customer service as well as support the German Sales team.

The role:
– To respond to all new and existing customer enquires via email and phone
– Provide product information as requested
– Be responsible for sale orders, credit requests, product availability and shipping information
– Keep records up to date
– Liaise with suppliers as needed
– Support the sales team by providing information to the customers, send out samples and prepare price lists
– Work alongside the marketing team for new product launches including translations
– Attend meetings as required

– Fluent in German (written and spoken) essential
– Experience in Customer service desirable
– Excellent communication skills
– Proactive, solution driven and ability to work as part of a team
– IT literate

Up to £28,000 depending on experience