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German Speaking Customer Service Assistant
Whitstable £24k + Other Benefits
Status Date Added Reference

Vacant 17/11/2017 CWK24
Company Profile:

Our client is a forward thinking company providing holiday villa rentals.

Responsibilities:

German Speaking Customer Service Assistant
Customer Service, Customer Care, Account Management, Customer Support, Administration, Sales Coordination, Travel, Tourism, Website, Fluent in German.
Salary: £24k + Other Benefits
Location: Whitstable, Kent
At commuting distance by car from Margate, Herne Bay, Broadstairs, Thanet, Canterbury, Dover, Faversham, Sittingbourne, Medway, Folkestone, Ashford, Rochester,  Kent .
Ref: CWK24

*** OPEN TO RECENT GRADUATE TOO ***
Excellent career development opportunities
Fancy working for an established company offering private & luxury holiday rental?
*** Full Training provided ***

Main Duties:
Fancy working for a fast-growing company offering private & luxury holidays rental?

The Role:
-To provide the highest standard and excellence of Customer Service to German speaking
  customers
- To handle inbound communications and deliver premium and quality support to
  customers
- To respond and deal to all queries in a timely and efficient manner
- To communicate with customers overseas and respond to their queries
- Full training provided in order to acquire further knowledge of the products and services
- Occasionally travel to Italy – up to 4 times a year (Company funded travel)





Candidate's Profile:

- Fluent in ENGLISH and GERMAN is essential (written and spoken)
- An excellent communicator with an enthusiastic attitude
- An interest in Travel and Tourism is highly desirable
- Previous experience in Customer Support is desirable
- Able to work as part of a team as well as to take initiatives
- Proactive, confident and dynamic personality
- Excellent attention to detail
- IT literate
- Willing to work shifts (Up to 6pm weekdays/ 7 pm weekends / Alternate Saturday/ 1
  Sunday per month)

Salary:

£24k + Other Benefits