Bilingual and Multilingual Job Vacancies

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German Speaking Customer Service Coordinator
Oxford £22K to 23K pa
Status Date Added Reference

Vacant 10/12/2018 D01G
Company Profile:

Our client is a well-established International company

Responsibilities:

German Speaking Customer Service Coordinator
Customer service, Sales Support, Customer Care, Customer Support, Logistics, After Sales Support, E-commerce, Enquiries, Quotations, Order processing, Sales Coordination, Administration, Inbound/Outbound Calls, Live Chat, Manufacturer, Fluent in German, Oxfordshire.
Salary: £22,000 to £23,000 pa + Benefits
Location: Oxford, Oxfordshire
At commutable distance from Swindon, Aylesbury, Cheltenham, Gloucester, Didcot, High Wycombe, Newbury, Reading, Bicester, Banbury, Oxfordshire, Berkshire, Buckinghamshire, Wiltshire, Gloucestershire, A34, M4, M40 Corridor, A40 Corridor.
Ref: D01G

***1 year fixed term contract leading to possible permanent position ***

Main duties:
Part of a multilingual team, you will be responsible for the day to day customer care and support

The Role:
- To be the first point of contact for all clients enquiries coming via telephone, emails and live chat
- To process orders and action them in an efficient manner
- To create new accounts and process documentation as required
- To ensure customers are kept informed at all times
- To provide an outstanding customer service experience at all times
- To establish effective working relationships with all key stakeholders


Candidate's Profile:

- Fluent in German and English (Written & Spoken) is essential
- Previous customer service experience is an advantage
- Excellent communicator with good problem solving skills
- Ability to multitask and work in a fast paced environment
- Able to work as part of a team and on own initiative
- A team player with a dynamic personality

Salary:

£22K to 23K pa + Benefits