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German Speaking Customer Service Coordinator
Manchester £18000 - 21000 p.a.
Status Date Added Reference

Vacant 10/12/2018 8GM
Company Profile:

Our client is a buzzing provider of high-end merchandise products.


German Speaking Customer Service Coordinator
Promotional merchandising, suppliers, purchase, gross margins, profitability, targets, commercial, customer service, coordination, support, ad hoc duties, marketing, new business, business development, prospecting, order, quotation, quote, relationships
Salary: £18000 - 21000 p.a. DOE + Fantastic Benefits
Location: Manchester, Greater Manchester
At commutable distance from Manchester, Salford, Stretford, Urmston, Stockport, Didsbury, Withington, Rusholme, Altrincam, Timperley, Greater Manchester, Cheshire, Lancashire, North West
Ref: 8GM

Main duties:
Providing sales and administrative support

The Role:
- To deal with Customer enquiries over the phone and via email on a daily basis
- To process and follow up on orders
- To issue the relevant sales documentation, including export documents
- To ensure on-time deliveries
- To communicate internally with different departments
- To handle complaints in efficient and polite manners
- To manage accounts over the designated territory (Germany)

Candidate's Profile:

- Fluent in English and German (written and spoken)
- Commercial experience
- Drive to exceed expectations
- Understanding of Merchandising, Marketing or similar is a bonus
- Previous experience on similar roles is highly desirable
- Resilient and enthusiastic
- Effective communicator
- Comfortable to juggle different tasks at the same time
- Good MS Office skills


£18000 - 21000 p.a. DOE + Fantastic Benefits (Bonus Scheme – Development Opportunities - Flexible Working – Early Finish Friday - Contributory Pension Scheme – Life Assurance – Great Holiday Scheme - Sickness Scheme – Maternity Incentives – Between others)