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German speaking Customer Service Coordinator
Winchester Negotiable
Status Date Added Reference

Vacant 17/02/2020 119GC
Company Profile:

Our client is a well-established UK manufacturing company with international operations.

Responsibilities:

German speaking Customer Service Coordinator
Customer Service Coordinator, Coordinator, Administrator, Sales Support, Sales Coordinator, Account Management, Customer Service, Customer Care, Customer Advisor, Sales, Marketing, Technical, Manufacturing, Sales administration, B2B, Order processing, Quotations, Translation, Invoices, Shipment, Freight, Fluent in German, Hampshire
Salary: Negotiable + Excellent Benefits (Pension + Health Insurance)
Location: Winchester, Hampshire
At commutable distance from Winchester, Portsmouth, Southampton, Andover, Basingstoke, Hampshire, M3, M27, A31
Ref: 119GC

*** Excellent opportunity to join a company providing world-class technical
       expertise ***


Main duties:
To be responsible for the day to day Customer Services Coordination and report to the Customer Services Manager

The Role:
- To deal with enquiries on the daily basis over the phone and email
- To process orders, expeditions and deliveries
- To process freight quotations
- To create pro forma invoices, process payments and follow up
- To create credit notes and maintain customer pricelists
- To set up new accounts and update customers details with accuracy
- To manage data input and file management
- To ensure general admin duties
- To provide occasional language support in German to the Technical department
- To provide occasional translation to the Marketing and Sales departments

Candidate's Profile:

- Fluent in English and German (Written and spoken) – Essential
- Previous experience in a Customer Service / Account Management environment
- Excellent communication and interpersonal skills
- Excellent organisation skills and great attention to details
- IT literate (Excel, Word, Outlook…) / Knowledge of Factory Master would be a bonus
- Able to work as part of a team as well as to take initiatives
- Proactive and dynamic personality

Salary:

Negotiable + Excellent Benefits (Pension + Health Insurance)